s Terms and Conditions - Hull Museums Collections
Terms and Conditions

Terms and Conditions

Kingston upon Hull City Council Online Privacy Policy

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We respect our customers and citizens' concerns regarding the privacy of your personal information. We do not pass on your details to any third party unless:

  • you give us permission to do so
  • the organisation requesting your information has a legal right to the information (eg the police investigating crime)
  • we are required to do so by law
  • we are required to comply with a court order
  • we need to do so to provide council services (eg subcontractors)
  • we believe it is in your own interest
  • we believe it is in the overall public interest and in a particular instance this is judged to outweigh the other considerations

You do not have to give us any personal data, or private information about yourself, to visit our site.

If you visit our site just to read or download information, we will collect and store information (web access logs) about your visit, including:

  • The name of the domain from which you access the Internet, and the Internet Protocol (IP) address or host name, which may or may not identify a specific computer
  • The date and time you access our site
  • The pages you visit
  • The Internet address of any website from which you linked directly to our site
  • We will collect personal information only if this is provided specifically and knowingly by you, using an online form, or by sending us email

Personal information which you provide will be used only for such purposes as are described at the point of collection, or for purposes which are legally permitted. Information you provide us with may be used for statistical research but will not be used in any way (beyond the purposes stated on the form used to submit it) which enables you to be identified.

Web Access Logs

Most local authorities, and companies maintain these logs as a function of operating websites. These logs do not contain any personal data or private information, and we do not make any attempt to link the traffic information in the logs, with the individuals who actually visit our site. Web access logs may be used to prevent security breaches, and to ensure that the data on our servers is protected.


The information you supply will be held securely, and accessible only by those with a need and a right to know. For site security purposes, the Council arranges for network traffic to be monitored, to investigate or detect unauthorised uses, such as attempts to upload or change information, or attacks on services, or other attacks intended to cause damage. For example when you send us an email, (whether you use the form on our site or otherwise), we could intercept it, or it could be intercepted on our behalf, before it reaches the intended recipient in the council.

Whilst our aim is to protect your information please note that sending an email, or submitting information via an online form, cannot be made totally secure.


We use cookies for recording information within our website and to enrich the browsing experience. When you enter the site, or when you enter certain parts of the site, your computer will automatically be issued with a cookie. If you have turned them off on your browser you will be unable to use certain parts of the site, for example the online payments service. A cookie is a small text file that is sent to your computer hard drive via your web browser when you visit some websites. In general, cookies are just text files and are not executables (files containing a programme) so they cannot spread viruses around your computer.

These cookies are used to store information about you for the next time you visit that site - information like where you went on the site and what you did. A cookie from a particular web site will sit on the hard drive of your computer and wait until the next time you visit that site.

Cookies can also contain information such as user names that could reveal your identity. And because cookies help sites remember things about you, another person using your computer could have access to some of the less secure private information on web sites that you have visited.


Generally, the reproduction or transmission, in any form or by any means, or the storing in any retrieval system of any nature, of any text, graphics, images, film or sound files, code, design or logo is forbidden without the Council's written permission. We cannot extend this permission to material on our site which belongs to someone else, for example where it is identified as being the copyright of someone else. However, you can download any text from the site, free of charge, to file or printer without our permission, subject to the material being reproduced accurately, and not being re-used or re-published in any way.

All intellectual property rights are reserved. Our copyright, and other intellectual property rights, are protected by UK laws, and by international treaties.

Virus Protection

We make every effort to check and test the material on our site. However, it is always wise to run an anti-virus program on all material downloaded from the Internet. The Council cannot accept any responsibility or liability for any loss, disruption or damage to your data or to your computer system, which may occur as a result of using material from our site.


Whilst we use all reasonable endeavors to ensure that the material on our site is accurate and up to date, the Council cannot accept any responsibility or liability for any loss, or claim arising directly or indirectly from any error or inaccuracy in any of the material on this web site.

Links within this site to other websites, and other websites containing information about Kingston upon Hull City Council, are not covered by this statement.